Hotel Shattuck Plaza
2086 Allston Way
Berkeley, CA 94704 USA
I've suffered through "fancy" mega-chains and conference hotels too much lately. Shattuck Plaza's a great break from those. Honestly friendly and helpful staff, great decor, and comfortable rooms. The location is perfect for BART and AC Transit access. It was not too loud even in my Allston-facing room. The FIVE bar is a nice stop (separate review).
The staff definitely makes the place. They seem genuinely glad to help out, even opening doors and arranging transportation when you mistakenly book a too-early Sunday flight. If you drive, they now offer valet parking.
If you're a AAA member, check the much lower rates. If you're not a AAA member, the difference will pay for your membership.
The WiFi can be flaky, but it's far better than other hotels I've used. Plus they provide wired access as well. And a full A/V panel for connecting to the TV? "Only in Berkeley…" Another nice touch is that the desk drawer has stationary and envelopes. For writing letters. For real.
The "green" touches are great. I don't need new towels every single day, or new bottles of stuff or new soap all the time. I do wish they wouldn't try to play up the "green" aspect; all those touches save the *hotel* money.